Terms and conditions

Terms and Conditions for mayonnaise-living.dk

1. General Information

The webshop mayonnaise-living.dk is operated by:

Mayonnaise Living
Skjoldenæsvej 7
4174 Jystrup
CVR: 35711791
E-mail: cgyldenkaerne@gmail.com

2. Conclusion of Agreement

When you order items on mayonnaise-living.dk, you will receive an order confirmation by e-mail. The agreement is binding once the order confirmation has been sent.

3. Products and Prices

  • All prices are stated in Danish kroner (DKK) and include VAT.

  • As we sell second-hand furniture, products may have signs of wear, patina, and minor imperfections. These will be described as precisely as possible in the product text. Normal signs of use are not considered defects.

4. Delivery

  • We normally deliver within 2-7 business days with a shipping company or by prior arrangement.

  • Delivery costs are clearly stated before you complete your order.

  • If the delivery time exceeds 30 days, the buyer can cancel the order.

5. Payment

You can pay with:

  • Dankort

  • Visa

  • Mastercard

  • Bank transfer (for bank transfers, the order will only be dispatched once the amount has been registered in our account).

6. Right of Cancellation

  • You have a 14-day right of cancellation from the day you receive the item.

  • If you wish to cancel, you must notify us before the deadline expires, e.g., by email.

  • You then have an additional 14 days to return the item.

  • The item must be returned in the same condition as received. If the item has been used beyond what is necessary to ascertain its nature and function, we may deduct an amount for depreciation.

  • Return costs are borne by the buyer.

7. Right of Complaint

  • You generally have a 2-year right of complaint according to the Danish Sale of Goods Act.

  • Since we sell used furniture, the right of complaint can legally be limited to 1 year. On mayonnaise-living.dk, a 1-year right of complaint applies to second-hand furniture.

  • The right of complaint does not cover normal wear and tear, patina, or defects clearly described in the product text.

  • If you wish to make a complaint, it must be done within a reasonable time after you have discovered the defect.

8. Personal Data and Cookies

  • We process your personal data in accordance with GDPR.

  • You can read more in our privacy policy (link).

  • The webshop uses cookies to improve the user experience and for statistics.

9. Right to Complain

If you, as a consumer, wish to complain about your purchase, you must contact us at cgyldenkaerne@gmail.com.
If we cannot find a solution, you can complain to:

Nævnenes Hus, Center for Klageløsning
Toldboden 2, 8800 Viborg
www.naevneneshus.dk

You can also use the EU Commission's online complaint portal:
http://ec.europa.eu/odr

10. Governing Law and Jurisdiction

Any dispute shall be settled according to Danish law by the Danish courts.